Docteat policies
Privacy Policy
How we collect, use, and protect your personal information.
Last updated: November 12, 2026
1. Information we collect
We may collect contact details, billing and shipping addresses, order information, support messages, technical data, device identifiers, and site usage data. Payment details are processed by our payment providers.
2. How we use information
We use information to process and deliver orders, provide support, prevent fraud, meet legal obligations, improve the store, and—with consent where required—send marketing communications.
3. How information is shared
We share only necessary information with Shopify, payment providers, carriers, IT vendors, analytics providers, professional advisers, and authorities where legally required. These providers process information to perform their services.
4. Cookies
We use cookies and similar technologies to operate the store, remember preferences, measure performance, and—subject to your choices—personalize marketing. You can manage cookies through your browser and the site's consent tools.
5. Retention and security
We retain information for as long as needed to provide services, keep required records, resolve disputes, and comply with law. We use reasonable safeguards, but no online transmission is completely secure.
6. International transfers
Our providers may process information in other countries. Where required, appropriate safeguards are used for these transfers.
7. Your rights
Depending on where you live, you may request access, correction, deletion, restriction, portability, or objection to processing, and withdraw consent. You may also complain to your local data protection authority.
8. Children
Our store is not directed to children, and we do not knowingly collect their personal information.
9. Contact
To exercise a privacy right or ask a privacy question, email help.docteat@gmail.com. We may reasonably verify your identity before fulfilling a request.